Resource Management

Business Challenge

As demand on IT grows, IT managers must be able to quickly assess capacity and assign resources effectively. With a finite supply of resources and growing business demand, IT is challenged by:

  • A lack of visibility into all of the work assigned to each resource - both strategic and operational
  • Little to no understanding of who the resources are, their skills, their competencies and their current workload
  • Employee burnout rates and turnover.

Our Solution

Compuware's Resource Management solution helps our customers effectively allocate resources across all IT work.  Our award-winning resource management capabilities provide:

  • Real-time visibility into resource capacity, assignments, and skill level
  • A comparison of total capacity of IT employees to total demand
  • Comprehensive resource scheduling and forecasting
  • Optimal security with administrator-appointed access to resource information
  • Support for both a centralized and decentralized resource management approach
  • Use "what-if" analyses to model and commit resource changes. 


 

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